Association of Flight Attendants-CWA at American Eagle Airlines  




 



 


 


Greetings,

 

Automated TTOT for Flight Attendants to begin in Jan ‘09

Eric Brahm

MEC Scheduling Chair

Nov. 2008

After years of waiting, it appears there is light at the end of the tunnel.  A meeting held on Nov 19th at HDQ provided an update on the automated trip trade with open time project (TTOT) which is on schedule to be completed by the Dec. 12th target date. 

The date for actual implementation of the system has tentatively been set for Wed. Jan 7, 2009.  There are several reasons for the delay.   Most importantly the EDS people will close down from Dec. 15 through the 5th of Jan. 2009.   If automated TTOT started in Dec and something went wrong, EDS would not be available to fix the problem. For this reason, it was decided to wait until after the holidays to go live. The earliest available date after EDS comes back is January 7, 2009.  This date, a Wednesday, is followed immediately thereafter by 2 business days in which to iron out any kinks that might arise. 

Preparation is still necessary before turning on the system.  User testing for the Plotter (the portion used by CS) is scheduled to begin on Nov. 24, 2008.  User testing on the F/As side will begin on Dec. 1, 2008. There will be four F/As included in the group working as testers.  The company agreed to consider union recommendations for these positions and has accepted the choice of Amanda Miller, Julio Roman, Robert Barrow and myself.  Amanda and Julio are both members of the Scheduling Committee and are both based in Texas, Julio at DFW/EX and Amanda at DFW.  We will be doing hands on testing of the system in a training mode and reviewing the F/A User Guide for clarity, accuracy and ease of use.

The automated TTOT system was accepted by the membership years ago when the current collective bargaining agreement was voted on and ratified.  However, certain provisions of the contract need to be modified as they may become obsolete under an automated system. The CIC is presently working to develop a letter of agreement  that will help define  the time frames to be used for when TTOT will begin each month and when it turns off on a daily basis for the next day assignments.   The side letter will also augment the contract for any minor changes needed to encompass the new automated system.

One of the ideas presented and being considered is the possibility of reducing the duration length of the 72 hour window.  This is being discussed in an effort to start the TTOT system earlier in the hope that we will be able to use the system for the first day of the contractual month.  If the 72 hour window remains as it is today, we will probably lose the capability to engage in any transactions until after the first day of the new month.

Another topic of discussion is the cut off times for submissions of both automated and non automated next day transactions. Presently we use 12 noon central time as the cut off for all pickups for the next day. Currently trades need to be placed 3 days in advance. The pilots use 23.59 (midnight) as a cut off time for non automated next day transactions and 0800 for trades using the TTOT system.  The company would like our cut off times to more closely mirror the pilots.  Your LEC officers will engage in discussion and ultimately be charged with making the decision of choosing which time frames will best serve their members.  After the cutoff window for automatic trades, F/As will be allowed to make mutual trades, one way pickups through HIBOARD or HIPOST all the way up until the sign in time of their trip.

There are several pros and cons associated with the automated TTOT system that F/As should be aware of.  Full trip trades with open time will be affected immediately, creating a vast improvement over present conditions in which requests must be submitted three days in advance and then you must wait for a response from Swaps/Drops.  The new F/A TTOT system will be very similar to that of the pilots, but with the additional capability of processing drops. The system will display results of a transaction instantaneously. The F/A will know immediately if their transaction has been approved and if not, for which reason it was denied. If they are unable to complete a desired trade, the system can help determine which other trips might be able to trade with.  This will be of great use when attempting to get out of a trip on a restricted day(s).   There will also be another function called HIPOST which is similar to our present HIBOARD. If you are unable to drop a trip due to restrictions, you can place it in HIPOST and the system will alert others that it is available for pick up directly. This eliminates the need to call or involve the Swaps/Drops department. 

On the down side, some of the major limitations of the system will be that it is exclusively for line holders and only functions with full trips.   The automated system will not allow for partial transactions of any kind, reserve transactions of any kind, or unplanned absences of any kind such as POs or PVDs.  It also will not allow for any blending/merging of trips, which is to say that each trip to be picked up through the system needs to be free standing with a legal break before and after.  You will not be able to use TTOT to add a turn on to the end of a trip.  These transactions will remain non-automated and will still be accomplished through Swaps and Drops.  Because full trips are processed automatically, and transactions are affected immediately, whenever TTOT is turned on, it is important to note that seniority will come much less into play for full sequence daily open time because it will function on a first come, first served basis. 
 
As we get closer to the actual start date there will be F/A trainers working in the crew lounges to answer questions and to help explain how to utilize the automated system.  A user guide has been developed that will be printed out for each F/A as well as posted on Jetnet.  Eventually the computer entries for TTOT will be placed into the IPM.  If time permits, we're hoping to create a small easily carried user card that can be used for the interim period. 

We will attempt to keep you informed of any new development, such as the arrival of the User Guide, or any training dates.  Please keep an eye out for announcements from your local council so that you might offer your input on decisions that will need to be made by them in the very near future.