Greetings,

AFA 66 eCommunication - Monday, October 26, 2009

ID Badges While on Leave
Uniforms: Defective Lining Returns by Friday
Open Enrollment Deadline Approaching
Use MyHR for contact changes
October CBT Deadline Reminder
US Airways Hearing Health
MetLife Dental for International Travel
2010 Vacation E-mail/Fax Verification
Rally for Transportation Security Administration Officers: UNION YES!
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ID Badges While on Leave

Several Flight Attendants have contacted the AFA office regarding information from the Company stating that during a VLOA or a medical leave of absence the flight attendant would be required to turn in their ID Badge.  This information is incorrect for any west flight attendant who is currently on a VLOA or medical leave. The Company will return any badges that are sent inadvertently.

Defective Lining: TwinHill Blazers, Zip Jackets and Vests. Please Initiate Returns by October 31st.

In the recent uniform survey nearly 1900 customer service agents and flight attendants provided feedback on the uniform program. 41% of these respondents had concerns with the lining on the blazers, zip jackets and vests. We worked with TwinHill and have good news and resolution.

TwinHill has identified an isolated manufacturing defect that affects the lining on some of our tailored garments.  If the lining has torn on your blazer, zip jacket or vest, just call TwinHill Customer Service at (866) 429-1026 to request a no-cost return label. TwinHill will ship your repaired or replaced garment within five days of receipt of your return.

If your replacement or a future order rips in a similar fashion, you’ll need to follow-up with TwinHill Customer Service to request another no-cost return label. This isolated issue only impacts some of the items in inventory and TwinHill can’t tell which tailored pieces are unacceptable.

If you have jackets/blazers or vests since program launch in May 2008 that need to be replaced due to the defective lining TwinHill is asking that any returns be initiated by October 30st.

Starting November 1st TwinHill may not replace the garment based on our standard wear and tear guidelines.

Open Enrollment Deadline Approaching

The deadline for benefits Annual Enrollment is this Friday, Oct. 30, 2009.  As a reminder, benefits enrollment is online only at www.eBenefitsUS.com. With online enrollment, you’ll have 24/7 availability to make all your benefit decisions.
 
Enrollment Facilitators will be available at select locations during Annual Enrollment according to the attached schedule. They will be available to assist employee’s with enrollment questions.

Annual Enrollment On-site Facilitators Schedule 2009

10/27 PHX Flt Center 8:30am - 4:30pm
10/27 DCA 8am-5pm
10/28 INT Res 4pm- 11pm
10/28 PHX Airport 8:30am - 4:30pm
10/28 PHL 8am-4pm
10/29 INT Res 8am- 5pm
10/29 PHX Hangar 8am- 6pm
10/29 PHL Noon- 8pm