OF310 Online Hotel Report Form

OnLine OF-310

Flight Crew Hotel Accommodations, Crew Meal, Ground Transportation, Report Form

This new Hotel Report Form more resembles the OF-310 found in the Crew Rooms. Please fill out this form with as much detail as you can.

Please complete the first portion of this form (Please note the fields marked Required *). You may then fill out only the portion (Transportation, Hotel, or Crew meals) that pertains to your report. Click on Submit when ready to send

Name (first and last)	*required
Pay Number	*required
Email Address	*required
My Phone Number
Airport city code where the problem occurred?	*required
Inbound Flight Number at RON
Date of Occurrence (mm/dd/yyyy)	*required
What is your domicile?
What Equipment (aircraft) was this on?
Was this a long or short overnight hotel?	Long Short *required
What was the name of the hotel? Please provide us with all relevant information: name of hotel, name(s) of employees, etc. (if known)	*required
Room Number (please supply)

Fill out only the portion (Transportation, Hotel, or Crew meals) that pertains to your report.

Transportation	Hotel	Crew Meals
Are you reporting a positive experience related to crew transportation services? Yes No	Are you reporting a positive experience related to your hotel stay? Yes No	Are you reporting a positive experience related to crew meals? Yes No
Describe what prompted you to give this positive report about crew transportation?	Describe what prompted you to give this positive report about your hotel stay?	Describe what prompted you to give this positive report about crew meals?
Would you like to expand on your positive experience? Please provide us with all relevant information: name(s), etc. (if known)	Would you like to expand on your positive experience? Please provide us with all relevant information: name(s), etc. (if known)	Would you like to expand on your positive experience? Please provide us with all relevant information:
Are you reporting a problem with transportation on a scheduled trip pairing arriving on time, running late, or an unscheduled arrival?	Select your primary complaint about the hotel accommodations?	Would you like to report a primary problem with a crew meal?
What type of transportation problem are you reporting:	Would you like to report a secondary complaint about the hotel accommodations?	Would you like to report a secondary problem with a crew meal?
Was there another problem not listed above?	Have you observed these problems (or a similar situation) previously? Yes No	Have you ever observed this problem (or a similar situation) previously? Yes No
What was the name of the transportation provider? Please provide us with all relevant information: name of company, name of the driver, etc. (if known)	What details would you like to pass on about this problem?	Would you like to pass on some additional information about this situation?
Have you ever observed this problem (or a similar situation) previously? Yes No		Were Company personnel aware of this situation? Yes No
.	.	If so, please provide their name(s) and titles (i.e., Joe Doe, Supervisor, Crew Scheduling):
.	.	Other comments that are relevant to report to your Crew Accommodations Committee:

Thank You, Your AFA Hotel Accommodations Committee
For information about content on this page contact Web Site Administrator @ Usairways
© 06/21/2007