Dear CWA e-Activist,

Do you think Verizon should be held accountable for its telephone rates and service quality?

Right now, the company is working on a deal with the Maryland Public Service Commission that would allow it to avoid important performance standards and keep its performance secret from the public.

This deal would be bad for Verizon's customers, its employees, and communities across Maryland. It could cause higher telephone rates, deregulate some phone services, and limit Verizon's accountability to customers receiving poor service.

That's why we need you to speak out to the Public Service Commission and tell them to reject this bad deal for Marylanders. Click here to make your voice heard:

http://www.unionvoice.org/campaign/mdpsc/nah76dijni?

Verizon's service performance has been challenged across the country, as the company abandons its traditional copper network and deploys a new, non-regulated fiber network.

During this transition, it's more important than ever to make sure Verizon is held to appropriate service standards, and that it doesn't neglect its current copper networks and the customers who depend on them.

The Public Service Commission has previously been critical of Verizon's argument that keeping its performance (such as the number of customers with its new FiOS Internet service) a secret is in the public interest. Without knowing this information, the Commission cannot make sure the company is responsive to customers whose service is not up to par.

Instead of the current agreement, the Public Service Commission should allow communities, employees, and customers to all have a seat at the table to come to an agreement that works for everyone, not just Verizon.

You can help make that happen. Use our simple tool to contact the Public Service Commission and tell them to reject this bad deal and protect phone and Internet service in Maryland:

http://www.unionvoice.org/campaign/mdpsc/nah76dijni?

We can't let Verizon and the Public Utilities Commission take away the company's accountability to its workers, customers, and communities.

Thank you for speaking out.

Sincerely,

CWA e-Activist Network