July 16, 2004
Get the latest on Verizon-Southwest bargaining at www.cwa-union.org/district6

Update on Verizon-East Discussions
Verizon Demands Job Security Givebacks for Additional Wage Increases and Access to Growth Jobs

CWA and IBEW met with Verizon last week to follow up on the annual commitment in the Verizon-East agreement to discuss wages and job security.

Thousands of these postcards from Verizon-East employees will be delivered to CEO Seidenberg as part of our ongoing mobilization campaign.
The Company made it clear that it is content with the status quo. The Company said that it would not discuss an additional wage increase for Verizon-East above the guaranteed 2% nor returning DSL tech support work to the bargaining unit unless we agree to give back the no layoff provision. We told the company that that is not an option.

We laid out a four-point agenda for the discussion: fiber to the premise (FTTP), VoIP, DSL tech support, and Wireless.

Wireless
The Company immediately objected to placing any discussion of Wireless on the agenda.

We told the Company that Verizon is one company and we ought to be able to discuss the entire company with management. There are important issues that must be discussed about Wireless, including Verizon's relentless union-busting, and its decision to wall off these growth jobs from the rest of the company. The Verizon representatives said that they have no authority to discuss anything about Wireless. We continued to make the point that Verizon is one company, and we should have one relationship; we can't work together on one hand and have them fire employees who want to be union members on the other. The Company said they would take our message back, but insisted they had no authority to discuss any substantive issue around Wireless.

DSL Tech Support 
We reiterated our demand for DSL tech support work to be moved from contractors to the bargaining unit, arguing that it would be a good transition for the Fiber Solutions Centers that will provide support for FTTP. Management said it wasn't interested in moving that way.

The Union reps summarized the company's position as saying they are content to call on Union members' support when they need it, while battling the Union at Wireless and refusing to move on DSL tech support. The Company said they were content with the status quo of the contract and don't see a reason to change unless the Union wants to give up the job security.

As the Union reps explained, this is obviously a negative attitude on the company's part. We have opportunities to move forward together -- to create more union jobs and to make Verizon a stronger company. We can and should work together.

Fiber to the Premise 
One positive development is the company's plan to deploy a nationwide fiber network.  Verizon's FTTP trial has begun in 

Additional Issues Discussed

Pending and Future Line Sales
We discussed the possible sale of upstate New York and the pending sale of Hawaii, but received no new information from the company.

Surplus 
Verizon representatives said that they don't believe there will be additional surpluses/ pension offers announced this year, though that is always subject to change. Currently, there is an operator surplus in New England.

GPS
Union reps explained that the GPS spy system doesn't make sense. Even the company admits it's not currently cost effective. One of the joint committees on absence has looked at data that shows that employees who are micro-managed have a higher absence rate than employees who are trusted to do their jobs. Management said that productivity results don't reflect that.

Texas, with Verizon employees as the first customers testing out the service. The trial will shortly be expanded to non-employees, and the service will be generally available in mid-August, and then will begin to be rolled out to the rest of the country. All work associated with FTTP sales, service, construction, installation, repair, and tech support will by done by union employees under our current contracts. As the number of customers increases, the Company will open Fiber Solutions Centers in New England, New York, and the Potomac region, in addition to the first center now operating in Texas for repair and tech support.

Negotiations over details will take place in each of the Districts.

Voice over IP (VoIP) 
Verizon will shortly begin offering VoIP service in order to meet the competition from cable companies, AT&T, and start-ups like Vonage, all of which are offering VoIP throughout Verizon's region. While Verizon's long-term plan is to have its own managed IP network to offer the service, it will initially resell service on another network. The primary sales channel will be the internet, and customers will do their own installation. 


These conversations will continue, as will our mobilization activities.

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Fighting for Verizon's Future:
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