27 March 2009
INCREASE
IN FAA INSPECTIONS AND QA AUDITS
UNDERWAY
With the ongoing 'integration'
aligning NW/DL and various changes in procedures, we can expect
an increase in inspections by the FAA, particularly with
upcoming 'cross fleeting'. Please be especially aware
of minimum crew requirements and updated FA Manuals.
Manual checks may also be conducted in the bases, so make sure
you have all current bulletins and
revisions.
Quality Assurance audits are also
continuing. The company issued an update in October 2008
concerning these audits and a 'Hotline' message was
also posted at the time. We have been assured that
the audits (and results thereof) are not intended to be punitive
- but (rather) an opportunity to focus on items which may
present the basis for improvements and/or training
initiatives. FA Managers can be contacted if you'd
like to review or discuss the results of such
audits.
Again, the audits are not intended to be
'punitive'; however, if willful acts of negligence are observed,
these would be subject to disciplinary action. The Company has
also stated that the QA auditors would not (necessarily)
announce their presence onboard. Please alert your LEC officers and/or MEC Air
Safety, Health & Security representation on any
concerns as a result of either the FAA inspections or QA
audits underway. -- Submitted by MEC ASHS Committee Chair Jeanne
Elliott
WMU
CONDUCTS PILOT/FLIGHT ATTENDANT
SURVEY
Western
Michigan University’s College of
Aviation is
currently seeking pilots and flight attendants to participate in
an online survey focused on effective crew communications and
enhanced training.
This survey uses research from a study completed by NASA
in 1995, and updates the information to include all the changes
in the airline industry that have taken place after the tragic
events of September 11, 2001. This is a short survey and it will be
available in various languages to solicit information from crew
members from various airlines worldwide.
Northwest flight attendants are
encouraged to participate.
This anonymous online survey should take no more than ten
to fifteen minutes and the participant can, at any time, skip
any or all the question(s), or terminate the survey. Much of the survey seeks
an individual assessment on issues such as the current state of
pilot and flight attendant communication/training methods,
fatigue issues, and potential use of wireless communications
among crew members.
Please go to http://efm.pulseware.com.au/survey.asp?r=927083&vp=9AcACbcF95 and take
this worthwhile survey.
All surveys should be completed by May 9, 2009. The results will be
published in May and should help with future training
programs. Questions
and concerns can be directed to Lori Brown, Head Researcher WMU,
College of Aviation at http://homepages.wmich.edu/~lbrown/
MINNESOTA
UNEMPLOYMENT BENEFITS UPDATE
Your AFA Government Affairs
representatives have been working with lawmakers in Minnesota
to change a statute that denies unemployment benefits to members
based in MSP taking a voluntary leave such as the SLIP leaves
that have recently been offered by the Company. We have met numerous
times with lawmakers and were able to garner support from
Minnesota State Senator Steve Murphy (MN-DFL) and Senator James
Metzen (MN-DFL) who helped draft legislation that would change
the state statute.
Just this past Wednesday, March 25, the bill was
discussed at a Senate hearing where there was no opposition to
the bill. This is
an encouraging sign giving us hope for the same positive
response from the House.
Once this legislation passes both the MN Senate and the
House it will then go to the Governor for his signature and the
statute will be changed, allowing MSP based SLIP leave
participants to apply for and be granted unemployment
benefits.
Unfortunately we cannot guarantee passage of this bill in
time for those MSP based flight attendants that are considering
the current SLIP leaves.
However we urge all MSP based flight attendants that
decide to take the SLIP leave to immediately apply for
unemployment benefits with the state of Minnesota. For those of you that
live in Minnesota, but are not based
in MSP, you should apply for unemployment benefits where you
work (based). As
soon as we have any further information on the progress of this
legislation we will let you know. -- Submitted by MEC Government
Affairs Committee Chair Albert
Garcia
AFA-CWA
URGES U.S. SENATE TO
CONFIRM NOMINATION OF NEW NMB
APPOINTEE
On March 13 the Association of
Flight Attendants-CWA (AFA-CWA) congratulated the Obama
Administration for their appointment of Linda Puchala to the
National Mediation Board (NMB). When confirmed, Puchala will replace current
board member Ms. Read Van de Water, who is a hold-over
appointment from the Bush Administration since July 2006. Over the past eight
years, the NMB has repeatedly failed to fulfill its mission to
promote collective bargaining and to protect the rights of
workers who seek to join a union. Recognizing this failure, earlier this year
Congresswoman Lucille Roybal-Allard (D-CA), joined by 80
Congressional leaders, sent a request to the White House seeking
a swift appointment of a fair-minded replacement to this federal
agency so important to our transportation systems. We look forward to
working with Ms. Puchala to ensure that the National Mediation
Board adheres to its mission of protecting employees’
right to organize without interference or influence from the
employers, and to fair oversight for our negotiations, should we
vote to retain collective bargaining for the new
Delta.
LETTER TO
THE EDITOR
Q: Can it be stated,
somewhere in a bulletin, about the wearing of AFA pins on our
new Delta uniform?
I have been wearing my AFA pin with pride along with my
purple ribbon. I
wear it in Inflight and was never told to take it off. Many crew members are
not sure of the policy and need to know that it is okay to wear
our AFA pins.--DTW Flight Attendant Charles
Pankey
A: Many flight
attendants are indeed uncertain about wearing a union insignia
on the new Delta uniform since Company communications did not
specify the union pin on the list of approved items that can be
worn on our uniforms.
As we undergo the DL/NW merger process, please know that
Northwest flight attendants are still protected under our
current contract which states in Section 19
on page 19.6 that the union insignia may be worn on the uniform,
and a flight attendant may remove his/her name bar when off the
aircraft. Delta
management even allows their flight attendant to wear an AFA pin
if they wish, in recognition of the fact that nearly 40% of
their work group voted for our union last May.
What’s in a union pin? Our AFA union pin
represents the unity of our blended tradition regardless of our
past airline affiliation, culture, background, and
seniority. Our
current union insignia of an AFA pin and a purple ribbon
symbolizes the coming together of two distinct airline cultures;
pre-merger Northwest and Delta flight attendants in solidarity
for a secure future as we work to continue our 60 plus year
tradition of collective bargaining rights. Wearing a union insignia
may be a small gesture, but it speaks volumes regarding our
awareness of employee rights, and our desire to keep our ability
to negotiate for industry leading pay and benefits working for
the world’s premier global airline. Wear your union pin in
pride, in solidarity, for whatever the reason and motivation,
please wear your union pin.
EO
PARTICIPANTS MUST COMPLETE COBRA
PAPERWORK
Flight attendants who are
participating in the Early Out program must complete
the retiree election form and COBRA paperwork in order to
receive the three months Company paid medical insurance. This applies to all
early out participants regardless of individual retirement age
and eligibility.
Generally, after an employee retires, his/her PAN will be
processed by the NWA Benefits Department, and a COBRA Election
Form will be sent to the employee who must fill it out and elect
to receive a continuation of the benefits. At that time, employees
can start sending in payments until an alternate payment
arrangement can be made.
In the case of an Early Out participant who is at
retirement age and has a March 31 separation date, he/she will
have to complete both the retiree election form
and the COBRA form and return the
completed paperwork back to the Company. Individual contributions
for coverage as a retiree will begin at the end of June for July
or on the fourth month of coverage depending on the
individual’s separation date.
MORE ON
AM/PM RESERVE
A reserve flight attendant who is
awarded an AM/PM on-call period is required to be available by
phone or pager contact only during the designated AM/PM
period. He/she is
automatically released each day at the end of the AM/PM period
until the start of the next on-call period. Trip assignments will be
made to patterns that report during an AM/PM on-call
period. For
example, if a reserve FA is on an AM period (0000-1159), the
flight attendant can be assigned a pattern that reports up to
1159 only. If
required by operation, an AM/PM on-call period can be extended
to a full 24 hour on-call period by scheduling. At the point, a reserve
flight attendant can then be contacted to cover an open position
at 1200 or later.
A reserve flight attendant may
preference patterns as usual. However, pattern preference requests will
over-ride an on-call designation. For instance, if a reserve flight attendant
is on-call during the AM period and enters a pattern preference
for a layover in AMS.
While the reserve flight attendant will not be assigned a
pattern reporting after 1159, he/she can be awarded an AMS trip
departing in the afternoon/evening if the flight
attendant’s pattern preference request is processed by
scheduling. Please
refer to Section
7 Reserve, pages 7.4 and 7.5 of our
contract to learn more about the AM/PM reserve
option.
LOD
FLIGHT ATTENDANT – CONTRIBUTE TO CUSTOMER
SATISFACTION
When passengers board the plane
and the Language of Destination (LOD) flight attendant greets
them in their native language, there is often a look of pleasant
surprise. Many
passengers have mentioned how delighted they are that there are
flight attendants who speak their language and will be available
to assist them throughout the
flight.
The Language of Destination program has
been up and running for more than half a year, and LOD flight
attendants are there to assist both the passengers and their
fellow crew members.
They should make sure to introduce themselves to the crew
at pre-flight briefings and let them know what language(s) they
speak. On
trans-Atlantic flights, LODs should make appropriate
translations of in-flight announcements. If flying trans-Pacific,
LODs need to ask the purser if he/she would like them to make
safety/security related announcements. Since the purser is instructed to limit
foreign language announcements especially on trans-Pacific
flights as per company policy, there is no need to initiate any
announcements unless they are requested to do so or in cases of
emergency. Whether
trans-Atlantic or trans-Pacific, LOD FAs should stick to
company published foreign language announcements for
consistency. LODs
need to be on the lookout for all passengers – even those
not sitting in their service zone of responsibility - who may
benefit from their language skills, including those who might
need special assistance filling out immigration and customs
forms, or confused first time flyers and senior
citizens.
In the next several months, as word
spreads that Northwest Airlines has Language of Destination
flight attendants on board, more passengers will benefit from
the program. What
our passengers won't realize is that even though a program was
not advertised in the past, LOD flight attendants have always
been there. It's
only now being given the exposure that can be valued as an
important part of customer satisfaction. -- Submitted by MEC LOD
Committee Chair Jeffrey Ferrer
UNIONS
CAN BE USED AS PAWNS IN BATTLE BETWEEN BUSINESS AND
LABOR
David Macaray is a Los
Angeles playwright and writer and was a
former labor union representative. He has written an article that explains how
workers have made mistakes by voting to decertify their union in
order to attach themselves to another union in hopes that the
new union will be able to negotiate better wages or benefits, or
vote to decertify because the workers think they can do better
by going it alone in negotiations only to find that they are not
qualified to adequately handle the negotiations.
Mr. Macaray also mentions a tactic used
by management to entice workers to take on issues in a friendly
“workplace democracy” setting using volunteers for
joint management-worker committees in order to marginalize the
role of duly elected union officers. We have seen this tactic
used in our company culture. Employee Involvement Team (EIT) and Conflict
Resolution Process (CRP) are good programs conceptually, but
they aim to bypass the union and circumvent the due process
offered by contractually binding rights. Management knows
that average workers are much easier to manipulate than
hard-nosed union negotiators.
He goes on to discuss how management
can have a profound effect on certain workers by portraying the
union as fundamentally “negative”, by influencing
those workers who are philosophically anti-union and are quick
to criticize unions’ flaws. Stagnant wages have paralleled
shrinking union membership since 1973 and have coincided with
anti-union sentiment in this country. The final assessment of the article is that
workers need to understand that businesses will do everything in
their power to “hang onto their
money”.
The article’s discussion of
management-labor relations is relative to what we see taking
place in our workplace.
Management explores the human nature of I can take
care of myself or the other union is better. We forget that unity is
power and collective voices are always more powerful than an
individual voice. When things aren’t working right we tend
to look for greener pastures only to find that the grass is
always greener over the septic tank. The fundamentals of management-labor
relations do not change – the age old battle between
profits and wages.
Click HERE to read the entire
article.
MEC
MEETING AND ANNUAL AFA-CWA BOARD OF DIRECTORS
MEETING
AFA is governed by flight
attendants, for flight attendants. To see for yourself how your union is
governed please join us in Milwaukee for the Master Executive
Council meeting from March 28 through March 30: http://nwaafa.org/docs/mec/MEC_Agenda_MAR_2009_2.pdf
and the yearly AFA-CWA Board of
Directors meeting : http://nwaafa.org/docs/BOD/BOD%20DOC019.PDF. For the full text of the
BOD agenda items in the password protected part of our website,
please register and sign in here : http://nwaafa.org/events/bod/
.
AROUND THE SYSTEM - BRING A
COLLEAGUE. GET MOTIVATED. GET INVOLVED.
The MEC meeting
schedule and
the Local Meeting schedule
are found under the “Events” tab at www.nwaafa.org. Delta
Flight Attendants will be invited to local union meetings
throughout the country in the coming year, and there will be
mixers and trainings planned and posted at www.deltaafa.org as
well.
GOT MERGER QUESTIONS? GET ANSWERS!
You are always welcome to contact
your AFA-CWA Local officers, whose contact information is found
at nwaafa.org.
Another way to get accurate answers to merger questions
is to email Questions@nwaafa.org. A
variety of information sources are available to our members,
including the quarterly MEC newsletter
all call, local union bulletin
boards, the recorded weekly Hotline message, and of course our
websites. Visit www.nwaafa.org and www.deltaafa.org for information, as well as to sign up for e-news and
to view archived MEC Hotlines and
campaign information.
DON'T FORGET TO WEAR
YOUR UNION PIN!
Click HERE or visit www.afanet.org for information about AFA-CWA union structure
and the history of the AFA-CWA. Dues &
Member Q&A can be viewed here: http://nwaafa.org/resources/dues/.