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PDF version HERE 09
October 2009
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In This Weeks Hotline . . .
BREAST |DRUGS| MEDIA| OPERATION
DONATION | RELIEF|USA 3000 |MEC| PURSER |
BREAST CANCER AWARENESS
AFA supports our
airline’s active involvement to eradicate this terrible
disease and we are pleased to do everything we can to increase
flight attendant participation in this inspiring effort.
We’re proud to see our AFA pin accompany pink ribbons and
pink uniform pieces throughout the month of October. This is
just one example of how we can all work together to support a
good cause. Its heartwarming to see us work together to make
such a difference.
RANDOM DRUG & ALCOHOL TESTING
AND ACARS MESSAGE
In the last few weeks, AFA has
received several reports of crewmembers not receiving an ACARS
message alerting them to an alcohol/drug test. ASHS has
learned that this is due to a recent decision by the FAA that
the use of ACARS as a tool in the notification process is
no longer an acceptable practice. Northwest made an attempt to
point out the benefits of notification via ACARS, to no avail.
As a result, NWA is currently phasing out the use of ACARS
messages to comply with the FAA's ruling. Submitted by -- MEC
Air Safety, Health and Security
Committee
DELTA MANAGEMENT TRUMPETS ONE-SIDED MEDIA
REVIEW 
Perhaps you’ve seen the
anonymous, biased and inaccurate editorial
published this week by the Detroit News and trumpeted on
DeltaNet as fact.
Flight attendants have reacted
strongly to the flood of anti-union media surrounding the recent
petition from the Transportation Trade Department (TTD) to the
National Mediation Board. Please click HERE or visit
nwaafa.org to read Detroit
flight attendant Daniel Grey’s response to the latest
Detroit News piece.
OPERATION
DONATION--AFA AND IAM UNITE FOR CHARITY 
AFA and IAM together with The
Salvation Army and The Red Cross will host a donation drive to
give back to our communities. We will gather at Northwest
Airlines Building C parking lot in MSP starting at noon on
Thursday October 22 through noon Saturday October 24th for 48
hour straight!
We will be collecting gently
used or new winter coats and clothes, new toys, and
non-perishable food items. The Red Cross Blood Mobile will be on
hand and monetary donations are accepted at Wings Financial
Account Number #0100050798. We also need volunteers. If
you can help in this worthy cause in any way or if you have
questions contact Rene Foss at rfoss@nwaafa.org or Kaite Martin at
kmartin@nwaafa.org.
SAMOAN RELIEF EFFORTS
NWA AFA, in response to calls
for assistance from our Union sisters and brothers at AFA
Horizon Air in SEA, requested assistance from Northwest/Delta
Air Lines to provide aid towards the recent disaster that struck
Samoa, after they experienced a
devastating tsunami last week. NW/Delta Air Lines this week
responded and has graciously agreed to assist relief efforts in
Samoa by providing tickets for
the Samoan Nurses Association, as well as cargo space from the
West Coast for much needed supplies. The MEC would like to
thank our EAP Committee volunteers, AFA Local 99 officers,
Northwest COO Mike Becker and all management representatives
involved for their efforts to support this relief
effort.
USA3000 FLIGHT ATTENDANTS JOIN AFA-CWA
Flight attendants at USA3000
Airlines became members of the Association of Flight
Attendants-CWA (AFA-CWA) just a few days ago, after an
overwhelming majority voted for union representation. This is
the third election victory, as well as the second charter
carrier, to elect AFA-CWA as their bargaining representative
this year. We congratulate them and hope to join them in
this happy news in the near future when we vote. To read the
whole press release, visit www.afanet.org.
NOTE: Our own voting process is distinct from the one that
happened at USA3000, mainly due to the “minor”
complicating fact that we are involved in a merger. Even
under the previous anti-worker NMB, single carrier
determinations that triggered union elections in mergers
routinely took 4 months after all, our own pilot work
group’s single carrier determination from the NMB took
about 2 months and they already had a joint contract.
MEC INSURANCE COMMITTEE CHAIR SOUGHT
For 2010, there will be many
new options that could have a big impact on our benefits, which
are currently a negotiated item in our Collective Bargaining
Agreement. By now you should have received a packet in the mail
from Delta Air Lines outlining some of the information. If you
feel confused and a bit overwhelmed, you are not alone. There
have been many calls to AFA with relevant and important
questions. To that end we would like to post the position
of MEC Insurance Committee Chair, this committee would be
dedicated to addressing these specific concerns and would help
our collective group navigate through this decision making
process. If you feel you would like to share your talents and
skills, while helping other flight attendants, we want to hear
from you.
The MEC Insurance Chair should
be knowledgeable in contractually provided insurance programs.
This committee shall further be tasked with researching and
recommending improvements in present programs through collective
bargaining, legislation, and any other means.
If you are interested in
serving fellow members by volunteering for this position please
contact MEC Office Manager Karen Chapdelaine with a Letter of
Interest and Resume at mail to:
kchapdelaine@nwaafa.org. In the interim, MEC
Secretary-Treasurer Lynn Bible lbible@nwaafa.org has graciously
offered to fill the Chair position, to get the ball
rolling.
PURSER AND LOD UPDATE
The Purser and LOD Programs
were both created to enhance the level of customer service we
provide to our passengers on international flights. Last
month, as the LOD Program celebrated its first birthday and
customer feedback consistently showed positive reaction to this
new addition to our service. As Purser and LOD Committee
Chairpersons, we would like to emphasize the valuable
interaction between Purser and LOD flight attendants necessary
to continue this quality of service.
If you are the Purser on your
flight, take advantage of and utilize the language skills of
your LOD flight attendants as you deem necessary. If you
believe in-flight announcements in languages spoken by your LOD
flight attendants enhance the service that you provide, you may
request that they be made. LOD flight attendants'
linguistic skills are your tools to achieve a better quality of
service.
Also, while cabin positions are
bid by seniority, make sure that at least 1 main cabin position
(i.e. not galley position) is contractually allocated for at
least 1 LOD flight attendant regardless of language. This
assures that passengers in all classes of service benefit from
this new aspect of our service. If you are the LOD flight
attendant on your flight, begin by introducing yourself as the
LOD flight attendant during crew briefings, and identifying the
language(s) you speak. This simple gesture allows all
flight attendants, especially the Purser, an opportunity to
acquaint themselves with your skills. On trans-Pacific flights,
ask the Purser if announcements in your language (if different
from the IFSRs) should be made. In addition, remember that
while your service position limits the amount of personal
attention to the passengers in your service zone, you are the
designated LOD flight attendant(s) of the entire flight.
Your role as cultural and language service provider encompasses
the entire aircraft. - Submitted by Purser Committee Chair Kim
Evasic and LOD Chair Jeffrey Ferrer
YOUR HIPAA
& FMLA RIGHTS
Complaints continue about
inappropriate questioning from Sedgwick, the new company Delta
outsourced our Family Medical Leave processing and other
administrative functions to this summer. Please consult
the Q&A that AFA Legal prepared regarding your FMLA &
HIPAA legal rights: http://www.nwaafa.org/docs/FMLA_NWA_AFA-1.pdf. Don’t hesitate to contact
your Local AFA representatives for further assistance.
DELTA-AFA CAMPAIGN VIDEO
REWIND
If you've missed any of
the previous campaign videos, here's your chance to catch
up. Click the screen of the video you wish to view to be
redirected to the clip on our YouTube channel. After
you're done, spread the message by sharing the clip. Click
"share" and select your preferred networking site -- such as
Facebook or Twitter.
To email a clip, copy and
paste the URL into the body of an email and send it to your
colleagues, friends and family. Encourage them to do the
same. Be sure to rate and comment on all the
clips.
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"I Am The
Union"

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"Across
America"

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"Direct
Relationship"

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"Reflection"

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"Representation"

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"Atlanta
Visibility"

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"World Class
Airline"

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"Legally
Binding"

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"Opportunity"

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BRING A COLLEAGUE.
GET MOTIVATED. GET INVOLVED.